Shipping policy
Shipping Policy
At Chennai Marine Aquarium, we take great care in preparing every order to ensure your marine livestock is packed professionally and dispatched with attention to quality.
Shipping Information
📦 Packaging
All livestock shipped outside Chennai is packed in insulated thermocol boxes to help maintain suitable transit conditions.
Packaging Charge: ₹600 per shipment.
🚚 Delivery Coverage
We currently ship across India.
- Minimum order value for shipments outside Tamil Nadu: ₹4,000
- Transportation charges vary depending on destination, shipping method, and courier availability.
📅 Order Processing
Orders are carefully prepared and packed prior to dispatch.
Dispatch schedules may vary depending on livestock availability, weather conditions, and logistics planning.
📍 Receiving Your Order
Please ensure:
- Someone is available to receive the shipment.
- The delivery address and contact number provided are accurate.
- The package is accepted promptly upon delivery.
🐠 Livestock Care
We recommend preparing your aquarium before ordering and acclimating livestock appropriately upon arrival.
If you have any questions regarding compatibility or care, our support team is happy to assist before you place your order.
📞 Need Assistance?
For shipping-related questions before dispatch, please contact us.
📱 WhatsApp: +91 XXXXX XXXXX
Thank you for choosing Chennai Marine Aquarium.
Wholesale Pricing Notice
Our pricing reflects a wholesale-first business model designed to provide exceptional value. We encourage customers to review their order carefully before completing their purchase.